Privacy Policy

Introduction

NailIQ respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, or contacting our customer support team.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our online store.

Information We Collect

When you visit our store or place an order, we may collect information such as your name, billing address, delivery address, email address, telephone number, order details, and payment-related information.

We may also automatically collect certain technical information, including your IP address, browser type, device information, and information about how you interact with our website.

How We Use Your Information

We use your personal information to process and fulfil orders, arrange delivery, provide customer support, process returns and refunds, communicate important information about your purchases, prevent fraudulent transactions, maintain and improve our website, and comply with applicable legal obligations.

Payment Information

Payments are processed through the payment providers available on our store. Payment information is handled securely by the relevant payment processor.

We do not use your payment information for purposes unrelated to processing your transactions.

Sharing of Personal Information

We may share necessary personal information with trusted service providers that help us operate our store, including payment processors, delivery providers, website hosting providers, and other service providers required to fulfil your order.

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, improve our services, and support relevant marketing activities where permitted.

You can manage or disable certain cookies through your browser settings. Disabling some cookies may affect the functionality of the website.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfil transactions, resolve disputes, maintain appropriate business records, and comply with applicable legal and regulatory requirements.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable data protection law, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion of certain information, restrict or object to certain processing, and request information about how your personal data is used.

To exercise your privacy rights, please contact us using the details below.

Third-Party Services

Our website may use third-party services required to provide payment processing, delivery, analytics, hosting, and other store functionality.

These third parties may process personal information according to their own privacy policies and applicable data protection requirements.

Children's Privacy

Our services are not intended to knowingly collect personal information from children where parental or guardian consent would be required under applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable legal requiremen